Terms of serviceand handling of personal information

PleaseTerms of service

White Tiger and Black Tiger Toraebi Store(hereinafter referred to as “this site”)Terms of servicePlease read these terms and conditions (hereinafter referred to as the "Terms") carefully.
Co., Ltd.Gray Parka Service Inc.(hereinafter referred to as the "Company"), if you use this site, you are deemed to have agreed to all of the contents of these Terms. In addition, you must comply with relevant laws when using this site. If you do not agree to these terms, please refrain from using this site.

[About usage]

When using this site, the customer shall be deemed to have accepted these terms and conditions, and shall comply with these terms when using this site.

This site is provided to customers residing in Japan. Customers residing outside of Japan may use this site.merchandiseWhen purchasing, you can only use "Global-e" or have the item delivered using an overseas forwarding service. Regarding the use of “Global-e”, applicableTerms of serviceetc.Please check the following before using this site.
In addition, if you are using an overseas forwarding service (a service provided by a third party that transfers data overseas via a warehouse in Japan, etc., regardless of its name, such as "overseas forwarding service", "transfer agency service", etc.), a third party may use this site on your behalf.merchandiseand a third party provides it to you.merchandiseThis includes so-called "purchase agency services" that deliver. Same below. ) If you use this site, you do so at your own risk, and we will not be responsible for any costs, fees, damages, disadvantages, etc. incurred by you due to shipping problems or other overseas forwarding services.

[About copyright]

Intellectual property rights such as copyright regarding all content and information on this site belong to the Company or a third party that has granted permission to use the Company. Any reproduction, distribution, sale, publication, etc. of the intellectual property rights beyond the purpose of personal use is prohibited.

[BookTerms of serviceRegarding changes]

The Company may change these Terms without prior notice or consent to the Customer. In this case, the Company shall notify the customer of the change to the Terms of Use, the contents of the Terms of Use after the change, etc., and the effective date of the change, etc., by means such as publishing on this site. Any use of this site after the above effective date will be subject to the new terms and conditions.
The Company may request the Customer to agree to the new Terms of Use after the changes have been made.

[About changes and cancellation of the contents of this site]

Our company reserves the right to change, discontinue, or suspend the content of this site without prior notice or consent. Please note that our company will not be held responsible for any damages caused by changes, cancellations, or suspensions of this site. However, this excludes damage caused by our intention or negligence.

[Establishment of sales contract]

When you place an order on this site, it constitutes an offer to enter into a contract. After completing your order, our system will automatically send you an order completion email, but this is to notify you that your order has been completed, and no contract has been formed at that point. After that, our company determines that the reasons for refusing or canceling the contract described below do not apply, and after securing inventory,merchandiseThe customer's application will be accepted and a contract will be established when the product is shipped. Furthermore, even after the contract has been concluded, if it is found that any of the reasons for refusing or canceling the contract described below apply, we may cancel the contract. In addition, even if the customer completes the order procedure, the purchasedmerchandisemay be sold out. In addition, even if a contract is concluded, the Company will not be responsible for any damage caused to the customer due to non-delivery, except for refund of the purchase price. However, this excludes damage caused by our intention or negligence.

[About transfer of ownership]

purchased by the customermerchandiseThe ownership of the item shipped by us ismerchandisewill be transferred once it arrives at the customer's designated delivery address.

[About refusal/cancellation of contract]

If the customer falls under one of the following reasons, the Company may refuse to conclude the contract even after the customer has completed the order or after the Company has sent the order completion email, and the Company may refuse to conclude the contract.merchandiseEven after the contract has been concluded and the product has been shipped, the contract may be canceled without any liability to the customer.

If approval/payment is not received as a result of screening by the credit card company, etc.
If false facts are found in the customer's personal information, etc.
of your ordermerchandiseIf the product is out of stock for a long time or is discontinued
limited quantitymerchandiseIf you receive an order that exceeds the specified quantity,
In the event that a violation of these Terms, other Company terms, or laws and regulations is recognized.
Prices and other information posted on this sitemerchandiseIf there is an error in information or sales conditions, etc.
If a reason similar to one of the above items is recognized (including cases where the customer fell under one of the above items in transactions between the customer and the Company in the past), or if the Company otherwise determines that the order cannot be fulfilled.

[About cancellation]

merchandiseCancellations cannot be accepted after we have sent you an order completion email. The same applies even if the email is undelivered or delayed due to the customer's internet environment.

merchandiseIf you do not receive the item and return it to us
From usmerchandiseAfter shipping, the customermerchandiseIf the item is not received and is returned to the Company (including warehouses and other delivery bases designated by the Company) (including but not limited to cases where the item is refused, the storage period has expired due to absence, or the address is unknown), the order will be treated as canceled at the time of the item being returned, and the following costs will be borne by the customer.merchandiseIf you have paid the price in advance, we will process the refund for the remaining amount after deducting the customer's burden.

Shipping fee
*Prices are based on regional shipping charges determined by our company. For detailsUser GuidePlease check "About delivery".
*For orders with free shipping, the above shipping charges will be deducted as well.
*If return shipping costs are incurred separately due to the delivery company's terms and conditions, the additional cost will be borne by the customer.
orderedmerchandiseActual expenses such as fees incurred in connection with (including, but not limited to, wrapping fees and various service fees)

[About returns and exchanges]

merchandiseReturns and exchanges are subject to contract nonconformity (initial defective, shippingmerchandiseWe cannot respond unless there is a mistake (such as a mistake).
merchandiseWe cannot accept returns or exchanges for items that do not fall under contract nonconformity, such as non-standard promotional items (novelty items), defective or damaged exterior cardboard boxes, etc.
merchandiseAfter delivery, in the unlikely event that there is a defect, defect, or other non-conformity to the contract,merchandisePlease contact the customer center of this site within 7 days of arrival.InquiryPlease contact us using the form. After that, to the address specified by our company,merchandiseAfter we receive your return, we will process the return or exchange. In the case of non-conformance with the contract, we will, in principle, replace the product, but if the product is out of stock or we determine that replacement is inappropriate, we will issue a refund.

Cases where returns cannot be accepted
(1) Due to long-term storage, etc.merchandiseRequest for exchange or return after the support period has passed from the date of arrival
(2) Returned without prior noticemerchandise(Please be sure to contact us in advance if you wish to exchange or return an item.)
(3) Scratches or damage caused by customer use.merchandise
(4) Requests from parties other than the purchaser (excluding cases where the request is made by an agent whose authority of representation has been certified in the manner specified by our company).
(5) When purchased at a store outside of this site (including, but not limited to, auction sites, permanent stores, physical stores, and internet stores)
(6) When the defect is due to manufacturing characteristics and does not fall under the category of initial defect.

Additionally, as stated in [About Use], this site is provided for customers residing in Japan, so even if customers use overseas forwarding services at their own risk, we will handle returns and exchanges in the same manner as above. For example, if a customer uses an overseas forwarding service,merchandiseEven if you purchasemerchandiseto the address in Japan that you specified as the delivery destination.merchandisePlease contact the customer center of this site within 7 days from the date of arrival.InquiryPlease contact us using the form and follow our instructions.merchandiseYou will need to return the item. In addition, if we respond by returning the product, the replacement item will be sent to the same address as the originally specified shipping address (in this case, the shipping fee borne by our company will also bemerchandiseThe shipping fee is limited to the address in Japan specified as the shipping destination. ).

In addition, we will not accept any scratches, damage, or quantity shortages caused by your use of overseas forwarding services.merchandiseto the address in Japan that you specified as the delivery destination.merchandiseWe are not responsible for any damage (such as damage) that may occur after the product arrives.

[About resale and inappropriate behavior]

Purchase and resale for commercial purposes is prohibited.
Acts that our company deems to be for-profit, fraudulent, or inappropriate (e.g., there is a purchase limit)merchandiseRepeated orders by an individual or group of people, large orders or large-scale cancellations that cannot be recognized as personal use, repeated or continuousmerchandiseincluding, but not limited to, resale. ) is carried out by the customer or a third party in collusion with the customer, or if the customer has no legitimate reason to do so.merchandiseIf there is a refusal to receive a product, a long-term absence, loss of contact, or other suspicious or business obstruction, we may, at our discretion, cancel or cancel the sales contract, refuse future purchases, or take other appropriate measures. In these cases, even if damage occurs to the customer or a third party, the Company will not be liable for any damage, unless the damage is caused by the Company's intention or negligence.

[About delivery]

somemerchandiseIn stock exceptmerchandiseReservations must be made within 7 business days from the day after the order date.merchandisewill be shipped within 7 business days from the scheduled shipping date.
Delivery may be delayed due to weather, natural disasters, power outages, system troubles, incidents/accidents, or other reasons, or delivery may not be possible at the specified delivery date and time. The Company shall not be liable for any damage caused to the customer or a third party in these cases unless the damage was caused by the Company's intention or negligence.

[About the delivery area of your order]

We do not accept shipments outside of Japan. Using overseas forwarding services, etc.merchandiseIf the item is shipped outside of Japan, the customer will be responsible for the cost and responsibility of the customer. However, if the customer is from outside JapanmerchandiseIf you are using "Global-e" to purchase "Global-e", the following applies regarding "Global-e"Terms of serviceetc., shipping outside Japan is possible.

[Regarding member registration]

(1) Registration of member information
Customers who wish to register member information must agree to these Terms and Conditions and then register member information in accordance with the procedures separately specified by the Company.

(2) Notification of changes
If there is a change in your name, address, telephone number, or other information that you have notified to us, you must promptly notify us of the change using the method prescribed by us.

(3) If you wish to cancel the registration of member information, you must notify the Company using the prescribed method. Additionally, the registered member information is personal to the individual, and the moment we learn of the customer's death, we treat it as if a similar notification had been made.

(4) Cancellation of rights based on member information registration
If a customer who has registered membership information falls under any of the following, the Company may immediately revoke the customer's rights without prior notice. Furthermore, as a result of our taking the above-mentioned measures, you will no longer be able to use this site, and we will not be responsible for any damage caused to you or any third party as a result. However, this excludes damage caused by our intention or negligence.

If there is any falsehood in the declaration or notification contents to our company.
If the credit card that the customer has submitted as a means of payment is no longer approved for use due to cancellation of the usage contract by the credit company or for other reasons.
If there is a delay or nonperformance of payment obligations such as fees;
If we are unable to contact the customer whose customer information has been registered by telephone, fax, e-mail or other means.
In the event of any other violation of these Terms.
In other cases that our company deems inappropriate.

Please note that even if we determine that the customer falls under any of the above and take the above measures, we will not be able to answer the reasons for such a determination.

(5) Responsibility for managing member ID and password
You recognize that your member ID and password are important, and you assume full responsibility for managing your member ID and password. Change your password regularly, and do not set a password that is easy for others to guess (name, date of birth, phone number, etc.). Furthermore, you may not transfer, buy or sell, change the name of, lend or use your member ID and password to a third party, or provide them as collateral.InquiryYou may not enter your password via email, Q&A on our website, or any other means other than the password entry screen.

[Prohibited matters]

Customers shall not engage in the following acts.

Acts that violate these Terms
Act of applying false registration details when using the service
The act of intentionally applying for multiple accounts in order to gain an advantage in purchasing.
Acts that interfere with the operation of this site or that may cause other problems to this site
Acts of using this site by fraudulently using a credit card
Act of illegally using member ID and password
Acts that cause inconvenience, disadvantage, or damage to other customers, third parties, or our company, or acts that are likely to do so.
Acts that infringe on the copyrights, privacy, and other rights of other customers, third parties, or our company, or acts that are likely to do so.
Acts that violate public order and morals, or other acts that violate laws or regulations, or acts that may be likely to do so.
Using automated means (self-purchasing tools, robots, etc.) without obtaining our prior permission.merchandisePurchasing or other acts of using this site (merchandise(including obtaining information on the page, etc.)
Acts of unauthorized access or acts that encourage it
Use, create, or distribute any external tools that cause the Site to exploit bugs or otherwise have unintended effects;
Acts that place an excessive burden on this site's servers, computers, etc.
Sending or disseminating harmful programs such as computer viruses to the Company, other customers, or other third parties.
Interfering with the operation of this site
Using this site for illegal purposes
Purchased without a valid reasonmerchandisethe act of not receiving
without good reasonmerchandiseThe act of returning etc.
Any other acts that our company reasonably deems inappropriate when using this site.

[About e-gifts]

On this site,merchandiseBy selecting "e-gift" at the time of purchase, you can send gifts to third parties such as family and friends.merchandisemay be able to be delivered. For details on how to use e-gifts, please refer tomerchandisePlease check the explanation on the page etc.
In addition to the other provisions of these Terms, the following conditions apply to the use of e-gifts.

(1) If you select an e-gift, the customer must register the delivery address and other necessary information at the destination third party.merchandiseMust be completed within 5 days of purchase. If the necessary information is not registered within the deadline stated on the left, the purchasedmerchandisewill be delivered to your registered address. Please note that in this case, this site will not allow cancellation or other handling.
(2) If you select e-gift, you cannot specify the desired delivery date and time.
(3)merchandiseThe shipping address (address of the third party to whom it will be delivered) must be within Japan. However, Okinawa Prefecture and some other areas are not included in the e-gift delivery area (for details, seemerchandisePlease check the page etc. ).

[About protection of personal information]

Separately posted “Privacy policyBy using this site, you agree to the following.

[About authentication]

To protect personal information, this site uses SSL (Secure Socket Layer), an encrypted communication technology on the Internet that is considered highly reliable. However, we do not guarantee its security, and neither we nor each credit card company will be held responsible in the unlikely event that your personal information is leaked or otherwise occurs for no reason attributable to us. However, this excludes damage caused by our intention or negligence.

[About email deletion, etc.]

If our company receives an e-mail with content that slanders or slanders our company or this site, or violates these terms, we may delete the e-mail without any notification or reply. In addition, in this case, the Company may report to the relevant authorities such as the police as necessary.

【InquiryAbout]

Regarding the use of this siteInquiryAs a general rule, from the customer himself or herself.InquiryWe will respond only to the following. Your family or other representativeInquiryPlease note that when requesting personal information, we may ask you to submit appropriate identification documents (identification card, power of attorney, etc.) that can prove your relationship with the customer.

[Disclaimer]

The Company shall not be liable for any damage caused to the Customer, Customer's affiliates, or third parties due to the use or inability to use this Site, except in cases explicitly provided for in these Terms and other provisions, or in the case where the damage is caused intentionally by the Company. However, this excludes damage caused by our intention or negligence.
If the Company is liable to the customer in connection with the customer's use of this site, the Company shall be liable only for direct and ordinary damages actually incurred by the customer, unless the Company's intention or gross negligence was caused, and the amount of compensation based on such liability is directly related to the occurrence of the damage.merchandiseThe amount shall not exceed the amount equivalent to the purchase price of.

[About transfer of contractual status, etc.]

The customer may not assign, transfer, set collateral, or otherwise dispose of these Terms, the contractual status set forth in these Terms, or the rights or obligations based on these Terms to a third party without the prior written consent of the Company.
In the event that the Company transfers the business related to this site to another company (including business transfer, company split, or any other form of business transfer), the Company may transfer these Terms and Conditions, the contractual status set forth in these Terms, the rights and obligations based on these Terms, and customer registration information and other customer information to the transferee of the business, and the Customer shall be deemed to have consented to such transfer in advance in this section.

[Separability]

Even if any provision or part of this Agreement is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of this Agreement and the remaining portions of the provisions that have been partially determined to be invalid or unenforceable shall remain in full force and effect.

[About the agreed jurisdiction court]

The Tokyo District Court shall have exclusive jurisdiction over any disputes that may arise between you and the Company regarding this site.

[About applicable law]

The interpretation and application of these Terms shall be governed by the laws of Japan.

Established on July 5, 2024
Revised December 2, 2024
Revised May 13, 2026

Privacy policy

「White Tiger and Black Tiger Toraebi Store(hereinafter referred to as "this site")", we ask all users to provide a minimum amount of personal information so that they can use the site with peace of mind.
This site takes the utmost care to protect the personal information you provide.
Our philosophy regarding the protection of personal information on this site is as follows.

Our company uses personal information registered by users in order to develop and provide cutting-edge functions and services on this site, and for other purposes.Privacy policy(hereinafter referred to as "this policy") (hereinafter referred to as "this policy") (the purpose of use is stipulated in Section 2 below), and shall use the personal information of users with the utmost care.
The scope of this policy applies only to the services provided on this site (the scope of application is specified in Section 1 below).
Except as specified in this policy, personal information will not be used for any other purpose (the purpose of use is specified in Section 2 below).
Except as specified in this policy, personal information will not be disclosed to third parties (the scope of disclosure is stipulated in Section 2 below).
We will appropriately manage personal information using other methods stipulated in this policy.
This site may change this policy and change the content of personal information acquisition, usage methods, disclosure content, etc. without the user's permission.
When this site changes the content of personal information acquired, the method of use, or the content of disclosure, we will notify you by posting a notice on our homepage and reflecting it in this policy so that users can know the content.

1.Scope to which this policy applies

This policy applies when users use the services of this site.
Personal information collected when users use the services of this site will be managed in accordance with this policy.
This policy applies only to services directly provided by this site, and does not apply to services provided by other organizations, companies, etc. that are connected via links, etc.
Use of the services of this site is at the user's responsibility.
This site is not responsible for any damage caused by the use of various information obtained from our homepage or other homepages linked to this site.

2.Collection and use of personal information on this site

This site requires certain personal information about users in order to develop and provide cutting-edge functions and services to users.

The personal information we collect on this site is as follows, depending on the collection method.

Information provided by users
The information that users provide in order to use this site or through the use of this site is as follows.

Name, date of birth, and other information regarding your profile
Contact information such as email address, phone number, address, etc.
Information entered or submitted by users through input forms or other methods specified by our company

Information provided by other services when users allow collaboration with other services when using this site.
When users use this site, if they allow collaboration with other services such as social networking services, the following information will be collected from the external service based on the consent given at the time of permission.

ID used by the user in the relevant external service
Other information that the user has authorized to be disclosed to the partner company based on the privacy settings of the external service.

Information we collect when users use this site
We may collect information regarding access to this site and how it is used. This includes the following information:

Referrer
IP address
Information about server access logs
Cookies, ADID, IDFA and other identifiers

The specific purposes of use of user information related to the provision of services on this site are as follows.

To provide, maintain, protect, and improve services on this site, such as accepting member registrations, verifying identity, user authentication, recording user settings, and calculating payment of usage fees.
To measure user traffic and behavior
To distribute, display and measure the effectiveness of advertisements
Information regarding this site,InquiryIn order to respond to
To respond to acts that violate our terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding this site
To notify you of changes to the terms and conditions of this website, etc.

3.Provision of personal information to third parties, etc.

Regarding the provision of personal information to third parties, etc.,Privacy policy(Provision of personal information to third parties, etc.)Please refer to

4. Disclosure of personal information

When our company is requested by a user to disclose personal information based on the provisions of the Personal Information Protection Act, we will disclose the information to the user without delay after confirming that the request is from the user himself/herself (if the personal information does not exist, we will notify the user to that effect). However, this does not apply if we are not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,000 yen per disclosure) will be charged for the disclosure of personal information. We will also respond to requests for notification of purpose of use based on the Personal Information Protection Act in the same way as above.

5.Correction and suspension of use of personal information, etc.

If any of the following requests are made by a user, our company will conduct the necessary investigation without delay after confirming that the request is from the user himself/herself, and based on the results, will take measures such as correcting the content of personal information or suspending the use of the personal information, and will notify the user to that effect. In addition, if we decide not to take measures such as correction or suspension of use, we will notify users to that effect.
- (1) If personal information is requested to be corrected, added to, or deleted based on the provisions of the Personal Information Protection Law because the information is not true.
- (2) If the use of the information is requested to be discontinued or deleted based on the provisions of the Personal Information Protection Act due to the reason that the information is being used beyond the scope of the purpose of use announced in advance, or because it was collected by deception or other illegal means.
- (3) If you are requested to stop providing personal information to a third party based on the provisions of the Personal Information Protection Act because the personal information has been provided to a third party in violation of the Personal Information Protection Act.
If our company is not obligated to take measures such as correction or suspension of use under the Personal Information Protection Act or other laws and regulations, the above provisions will not apply.

6. Contact information

If you have any questions about this policy,Inquiry formFromInquiryPlease.

Established on July 5, 2024
Revised December 2, 2024
Revised July 24, 2025
Revised May 13, 2026